Privacy & Performance Unleashed
Our Commitment to Your Data
At Tuning & Performance Garage, we understand that just like the precision engineering under the hood of a sports car, your personal data requires careful handling and protection. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our online platform and interact with our services. We are dedicated to maintaining the confidentiality and integrity of your personal information in compliance with applicable data protection laws, including the GDPR.
Information We Collect
We collect various types of information to provide and improve our services to you:
- Personal Data You Provide: This includes information you voluntarily provide when booking a service, requesting a quote, subscribing to our newsletter, or interacting with our customer support. This may include your name, email address, phone number, vehicle make and model, specific performance upgrade interests, and any other details you provide in forms or communications.
- Usage Data: When you access our online platform, we may automatically collect certain information such as your IP address, browser type, operating system, referring URLs, pages viewed, and the time and date of your visit. This data helps us understand how our site is used and how to enhance its performance.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our site and hold certain information. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
How We Use Your Information
We utilize the collected data to fuel your experience and drive our services forward:
- To Provide and Maintain Our Service: Processing your bookings, managing appointments, and delivering the tuning and performance upgrades you request.
- To Personalize Your Experience: Tailoring our recommendations for services and packages based on your vehicle and stated interests.
- To Communicate with You: Sending service confirmations, updates, promotional offers (if you've opted in), and responding to your inquiries.
- For Analytics and Improvement: Analyzing usage patterns to enhance our website's functionality, usability, and the overall customer journey.
- For Marketing and Promotions: With your consent, to inform you about new services, special offers, and exciting developments at Tuning & Performance Garage.
Data Retention
We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, including to satisfy any legal, accounting, or reporting requirements. When it is no longer necessary to retain your data, we will securely delete or anonymize it.
Disclosure of Your Information
We do not sell, trade, or otherwise transfer your Personal Data to outside parties without your explicit consent, except in the following situations:
- Service Providers: We may engage third-party companies and individuals to facilitate our service, provide the service on our behalf, or assist us in analyzing how our service is used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Legal Requirements: We may disclose your Personal Data in the good faith belief that such action is necessary to: comply with a legal obligation; protect and defend the rights or property of Tuning & Performance Garage; prevent or investigate possible wrongdoing in connection with the service; protect the personal safety of users of the service or the public; or protect against legal liability.
Your Data Protection Rights (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- The right to withdraw consent: You also have the right to withdraw your consent at any time where Tuning & Performance Garage relied on your consent to process your personal information.
If you wish to exercise any of these rights, please contact us using the details provided below.
Security of Your Data
The security of your data is paramount to us. We strive to use commercially acceptable means to protect your Personal Data, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we endeavor to use robust security measures, we cannot guarantee its absolute security.
Links to Other Sites
Our online platform may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our service is not intended for anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via a prominent notice on our service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:
- Tuning & Performance Garage
- 1600 Paddock Lane
- Speedway City, CA 90210